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"Had a great experience of my labour regardless of all the difficulties involved"

About: Maternity care / Labour suite maternity Maternity care / Maternity care (Ward 31) Royal Alexandra Hospital / Neonatal Unit

(as a service user),

Had a great experience of my labour regardless of all the difficulties involved and will always have really positive memories of the majority. 

Attended in late November at 35+5 weeks pregnant due to contractions. Was seen quickly in maternity triage and foetal distress was seen on ctg so I was taken to the consultant led delivery rooms. I had everything explained very clearly to me by the lovely Dr and midwives and was told I might need to consider emergency c section if the heart rate continued to drop, which unfortunately it did. 

The c section went so smoothly, everyone helped me remain so calm and I really appreciate how quick everything went. I wish I could remember more names to thank everyone, I think the Dr was called Laura. 

The  experience after this continued to be mostly positive. My baby was taken to SCBU for over 2 weeks and unfortunately I was discharged after 3 days, but I am so grateful to the staff in recovery, ward 31, and neonatal for all the support, especially with breastfeeding / expressing when I struggled with this. 

Special thanks to every member of staff in neonatal that treated my baby and helped support me and my husband, particularly Emma, Michelle and Dawn the breastfeeding nurse. There were so many more I would love to mention, I wish I had taken note of names.

Responses

Response from Coral McGowan, Patient Services Manager, Women & Children's Services, NHS Greater Glasgow and Clyde 5 months ago
Coral McGowan
Patient Services Manager, Women & Children's Services,
NHS Greater Glasgow and Clyde
Submitted on 14/01/2021 at 09:40
Published on Care Opinion at 09:40


picture of Coral McGowan

Dear Novemberbaby

Thank you so much for sharing you and your baby's positive experience of care within our neonatal unit.

It always lovely to get comments that we can share with team members, alongside our own thanks. They will be delighted to receive your thanks.

I hope you and your baby are now fully recovered and enjoying life as a family at home.

Thank you again for taking the time to feedback to us.

Take care

Coral

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Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde 4 months ago
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde
Submitted on 19/01/2021 at 11:03
Published on Care Opinion at 11:03


picture of Nicole McInally

Dear Novemberbaby

Thanks for getting in touch.

Although your c section was unplanned it is good to hear that it went smoothly and quickly. I have asked Angela, the Lead Midwife to share your post with the Team at the Royal Alexandra Hospital - as Coral mentioned above its always lovely to get positive feedback.

I hope that you are your baby are doing well.

Best wishes

Nicole

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