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"Excellent care and treatment"

About: Royal Alexandra Hospital / Gynaecology (Ward 32)

(as the patient),

I was admitted to gyn ward 32 at the royal Alexander hospital paisley last week for a

Procedure to be carried out in theatre’s. I have to say I was very scared as I am disabled and had a previous bad experience in the hospital at a different department the year before.There was absolutely no need for me to be frightened the care from the consultant mr Paterson  and dr makin the anaesthetist and all the theatre and recovery team where fantastic I couldn’t ask for better care they were wonderful.

Also the staff on the ward were great especially Debbie, the nurse who looked after me 

She Was brilliant, Her kindness and support made me feel so much better and put me at ease straight away, nothing was any bother to her  even though they were busy and run off their  feet.  she was always happy and cheerful every time she came into the room to help me I really can’t thank her enough what a lovely caring person she is who made my time in hospital a pleasant experience.

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Responses

Response from Isabel Traynor, Clinical Services Manager, Maternity, NHS Greater Glasgow & Clyde 3 years ago
Isabel Traynor
Clinical Services Manager, Maternity,
NHS Greater Glasgow & Clyde
Submitted on 14/01/2021 at 10:45
Published on Care Opinion at 10:45


Dear Bubbly12

Thank you for sharing your feedback on Care Opinion.

Thank you very much for commenting on how well the Gynaecology team met your needs during your recent episode of care in theatre/recovery and whilst in ward 32 at the Royal Alexandra Hospital.

I have shared your feedback with the team and they are delighted to receive this. I will specifically convey your appreciation to Dr Paterson, Dr Makin and Debbie.

I hope you are doing well at this time and recovering from your procedure.

Best wishes

Isabel Traynor

Lead Nurse, Gynaecology

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