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Care Opinion

Lovely Nurse so Kind

Story from nhs.uk

"Lovely Nurse so Kind"

About: Hanscombe House Surgery

Thank you to the lovely nurse who helped my mum this morning she was so overwhelmed by her kindness and having both her ears syringed in one appojntment has made such a huge difference to her life and saved her a second trip to the surgery. X

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Responses

Response from Hanscombe House Surgery 16 months ago
Hanscombe House Surgery

Submitted on 16/12/2022 at 10:28
Published on nhs.uk at 10:28

Dear Ms Wrangles,

Thank you for taking the time to share your experience of the care our nurse provided to your mother. It was very kind of you.

Although I was unable to access the NHS Choices site at the time you posted your review, your review was printed and passed to our nursing team, with a copy displayed on our staff noticeboard for all of our staff to see. We share all feedback with our practice team.

I am pleased that both you and your mother had such a positive experience.

Kind regards,

Janine Ellis

Managing Partner

for Dr Oates & Partners

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