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"Such a supportive GP"

About: Parkstone Tower Practice

(as a service user),

I have been struggling with many things over the past year, mostly in  relation to the pandemic. Some events recently made me feel that I literally could not cope any longer. I completed an e-consult and when the GP called, he was absolutely amazing. Everything I felt bad about, he completely normalised and I felt no judgement at all. He was honest and frank about my options and I felt that I was in control of decided what treatment plan would suit me best. He was so empathetic and did not rush our conversation. I honestly could not thank him any more. What may have been normal practice for the GP was an absolute lifeline for me and just having my worries validated has made a huge difference. Thank you so much!  


Response from Parkstone Tower Practice last week
Parkstone Tower Practice
Submitted on 19/02/2021 at 16:17
Published on at 19:56

Thank you for taking the time to leave your feedback. We're delighted that you are happy with the service you have received. Everyone at Parkstone Tower Practice works very hard to ensure we give the best service and level of care to all our patients. I will be sharing your comment with my team. Kind Regards, Steph Griffiths Practice Manager

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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