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"Excellent CT Department"

About: Ealing Hospital

I have just returned on 7th January from having a CT Colonography in the CT department of Ealing Hospital. I was given an appointment within two weeks of referral despite the difficulties of Covid which is outstanding. The care, attention and kindness offered by both the receptionist and the radiographers was exemplary. The radiographers were friendly and professional, explained the procedure very carefully and made sure that everything was clear before beginning. I thanked them this morning but please thank them again; they do a terrific job.

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Responses

Response from Patients Services Manager, London North West University Healthcare NHS Trust 3 years ago
London North West University Healthcare NHS Trust
Submitted on 12/01/2021 at 00:07
Published on Care Opinion at 00:07


Dear Sir/Madam

Thank you for writing about your recent visit to Ealing Hospital and the CT Colonography you underwent.

It was lovely to hear how well you were treated by all of the staff in the department and that everything about the test was explained so well. I will absolutely ensure that your kind words are shared with the management team responsible for the department.

Thank you again for taking the time to share your experience with us.

Kind regards

Peter Hare

Patient Services Manager

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