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"Great professional thorough care"

About: Royal Stoke University Hospital

On jan 6th i attended the TIA clinic at uhnm and found the hospital very clean well run and all staff wearing masks i was obviously worried about covid before i went in the building but that soon eased away and i became thoroughly at ease and felt safe in the few hours i was in there for. the nurse in the dopplar scanning. the technician in the C.T dept. the nurse in the ECG and the nurse who did my blood test in outpatients 3 and the 2 nurses in ward 127 along with the doctor there. were all superb very helpful polite and pleasant. so i left with a feeling of being very well care for following all my tests.

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Responses

Response from Royal Stoke University Hospital 3 years ago
Royal Stoke University Hospital
Submitted on 09/01/2021 at 12:00
Published on nhs.uk at 18:26


Thank you for taking the time to provide us with your feedback Mr Hall. It is lovely to hear that you felt safe and well looked after during this visit. I have shared your kind words with the teams mentioned and I know they will be delighted to receive them

Kind Regards

Angela Grocott

Head of Patient Experience

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