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"I still don't know my biopsy results"

About: William Harvey Hospital (Ashford) / Maxillo-Facial surgery

(as the patient),

I had a biopsy on my inner cheek which was fine

When I had to get my results I got called out at work and missed my appointment, I rang and apologised and the nurse said don’t worry they will send it to my Doctor which I found out I was misled they have never written to me I still don’t know my results eighteen months later there is no contact number and a new referral is 37 weeks disappointed to say the least.

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Responses

Response from East Kent Hospitals University NHS Foundation Trust 3 years ago
East Kent Hospitals University NHS Foundation Trust
Submitted on 14/01/2021 at 09:25
Published on Care Opinion at 09:25


Thank you for your email and we were very sorry to read about the concerns you raised. We would like to take this further for you and would ask that you contact our Patient Advice and Liaison Team (PALS) on 01227 783145 or via our email address, which is ekh-tr.pals@nhs.net.

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