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"Great emergency care"

About: Cumberland Infirmary

I had a fall in the fells on Xmas Day and was picked up amazingly quickly by ambulance, which took me to Carlisle. Various tests (incl. COVID) were done and diagnosis (patella tendon detachment) was made quickly. I was discharged with plenty of support and clear instructions about next steps (operation within 2 days). Throughout, every member of the team was upbeat (despite it being Xmas Day), professional and competent. I felt I was in the right place, which was very reassuring.

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Response from Cumberland Infirmary 2 years ago
Cumberland Infirmary
Submitted on 20/08/2021 at 15:32
Published on nhs.uk at 19:38


A recent audit of the Trust responses on this website has identified that we did not receive your comment and therefore have not been able to respond in an appropriate timeframe. This was beyond our control as we have only recently been given the access to enable us to respond. Please accept our apologies for this error.

If you feel that you would still like a response to your comment please resubmit your feedback and this will be dealt with immediately.

Many thanks for taking the time to post your thoughts and again, apologies that we failed to respond at the time.

Best regards,

Alison

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