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Parking

Story from nhs.uk

"Parking"

About: The James Cook University Hospital

Today 29th Dec 2019 at 4.50 p.m I was horrified to discover I had left my credit card at home despite turning the car upside down I could not find any cash to pay for parking in Car Park 3 - the chap on the end of the intercom was fabulous & said if I went to the barrier he would let me out - what was OUTSTANDING was his great attitude & he did not make me feel like the idiot I clearly am. THANK YOU SO MUCH you made a stressful situation so much better. Take care.

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Responses

Response from The James Cook University Hospital 2 years ago
The James Cook University Hospital

Submitted on 27/01/2022 at 14:33
Published on nhs.uk at 22:03

Good afternoon

Thank you for leaving comments on the NHS Choices Website for the South Tees Hospitals NHS Foundation Trust.

Please be assured that your kind comments about the colleague working in Car Park 3 at The James Cook University Hospital will be shared with the staff member involved who I am sure will be delighted to receive them.

Thank you again for taking the time to make contact with us in order to pass on your positive experience and please accept my apologies for the delay in responding to your post.

Kind regards

Patient Experience Department

North Reception

The James Cook University Hospital

Marton Road

Middlesbrough

TS4 3BW

Tel no: 01642 854807

Email: stees.patient.experience@nhs.net

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