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Great staff and lovely hospital

Story from nhs.uk

"Great staff and lovely hospital"

About: Hexham General Hospital

I recently attended Hexham General day surgery for a small procedure, the staff were all extremely friendly and informative. They made me feel completely at ease and explained everything along the way. The hospital itself is lovely and clean and all covid procedures in place made me feel very safe too. The hospital is a credit to the NHS.

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Responses

Response from Hexham General Hospital 3 years ago
Hexham General Hospital

Submitted on 31/12/2020 at 11:22
Published on nhs.uk at 15:39

Dear Nicola,

Sending all best wishes of the season to you and yours.

Many thanks for getting in touch to share your recent experience of the service at Hexham. We know how important it is for patients to receive timely, effective and compassionate care. I’m so glad the team and the clean environment enabled you to feel very safe too.

I hope you’re able to rest and recover well and that 2021 is a very bright and hopeful one for you ? In the meantime, we’ll make sure your kind review is forwarded to our teams.

With thanks again,

Annie

Annie Laverty - Chief Experience Officer

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