"Wonderful customer service"

About: University Hospital Aintree University Hospital Aintree Liverpool L9 7AL

Posted via nhs.uk 3 years ago

Can’t thank the covid vaccination crew enough for the care and attention shown to my mum and dad during their vaccination session.
Both elderly with poor mobility, all staff went the extra mile to make the experience as stress free as possible.
They have had such a hard year and your team brought such a hopeful end to it at Christmas. Thank you.

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University Hospital Aintree

Submitted on 22/02/2022 at 17:22

Published on nhs.uk at 18:39

Dear Barbara
Thank you for sharing your mum and dad's experience with us. It is lovely to hear that staff went the extra mile to make your parents visit to the vaccination hub as stress free as possible. I will ensure that you kind compliments are shared with the vaccination hub staff.
Many thanks

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