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Minor Injuries Department - Boxing Day

Story from nhs.uk

"Minor Injuries Department - Boxing Day"

About: Leeds General Infirmary

Following a referral from 111 after my mum had a fall, the staff at the Minor Injuries department at the LGI dealt with mum swiftly and professionally. The department was clean and covid safe. I work for the trust myself and it's lovely to see such great patient care. Many thanks to the staff having to work over Christmas.

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Responses

Response from Tracy Richardson, Patient, Carer and Public Involvement Officer, Leeds Teaching Hospitals NHS Trust 3 years ago
Tracy Richardson
Patient, Carer and Public Involvement Officer,
Leeds Teaching Hospitals NHS Trust

Submitted on 12/01/2021 at 09:52
Published on Care Opinion at 09:52

Thank you

Thank you so much for taking the time to write to us.

I am delighted to know that you were happy with the service your mum received whilst as a patient at Leeds Teaching Hospitals.

I have taken the liberty of sharing your words of support and encouragement with the matron in the minor injuries department who will be exceptionally pleased to know they delivered care that met your expectations.

Once again thank you for taking the time to write to us.

With kindest regards

Rosie Horsman

Lead Nurse for Patient Experience

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