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Very confusing

Story from nhs.uk

"Very confusing"

About: Royal Sussex County Hospital

I accessed the hospital for severe alcohol withdrawal and was initially treated very well. Then for some reason I was transferred to a completely inappropriate ward and was effectively held hostage for 5 days with very little explanation absolutely no treatment and no possible way of discharge, just plied with drugs. I admit to feeling completely traumatised by the experience. I was supposed to be waiting for several test results but these were not forthcoming. Very confusing and traumatic experience despite the great care at the beginning

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Responses

Response from Royal Sussex County Hospital 3 years ago
Royal Sussex County Hospital

Submitted on 22/02/2021 at 09:23
Published on nhs.uk at 11:04

Firstly, I am so sorry for the delay in responding, but would like to thank you for taking the time to share your experience. I was sorry to learn that it was not as positive as we would hope, and Iw ill ensure this is shared with the team.

If you would like to discuss this further, please contact our PALS team at bsuh.pals@nhs.net.

With kind regards

Hannah Pacifico

Patient Experience and Engagement Manger

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