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A Credit to The NHS

Story from nhs.uk

"A Credit to The NHS"

About: Northwick Park Hospital

The wonderful Rheumatology Daycare Team are a very dedicated, efficient, professional and friendly team who have continued to deliver treatment to patients throughout the Covid 19 pandemic. The team makes patients feel very safe and they adhere to the Covid 19 protocols. This team is an great example of how to deliver patient care during extremely difficult circumstances. The team are very friendly, helpful, knowledgeable and always make patients feel welcome. This team knows how to care for patients who have weakened immune systems which is essential during the current situation. I want to the team who are a real asset to the trust and a great credit to the NHS.

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Responses

Response from Anjali Patel, Patient Experience Manager, London North West University Healthcare NHS Trust 3 years ago
Anjali Patel
Patient Experience Manager,
London North West University Healthcare NHS Trust

Submitted on 11/01/2021 at 11:27
Published on Care Opinion at 11:27

Dear Sir/Madam,

Thank you for taking the time to share your experience of the Rheumatology Daycare Team.

As you say, these are challenging times, and our staff really are trying to continue to deliver the best possible care they can. I have shared your kind sentiments with the team, who I am certain will be delighted to receive them.

Many thanks again.

Best wishes

Anjali Patel

Patient Experience Manager

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