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Care Opinion

Monklands mammogram service

Posted By Margd45

"Monklands mammogram service"

About: University Hospital Monklands

(as a service user),

I received an appointment for my follow up mammogram appointment, which didn’t suit me due to child care. I called the department and was put through to a mammographer who re arranged my appointment to her list and did me at a day and time I could get child support. You have fabulous staff at Monklands to arrange this for me , Arlene was fabulous and so lovely. 

Can’t say how much this meant to me 

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Responses

Response from Marjorie McGinty, Head of Improvement, Quality Directorate, NHS Lanarkshire 3 years ago
Marjorie McGinty
Head of Improvement, Quality Directorate,
NHS Lanarkshire

Submitted on 30/12/2020 at 13:01
Published on Care Opinion on 31/12/2020 at 12:10

picture of Marjorie McGinty

Dear Margd45

Thank you for taking the tie to provide us with feedback on your recent experience with your mammogram appointment. I am delighted to hear that Arlene was able to help you and that you got an appointment time booked that suited your child care.

I will make sure to pass on your feedback to Arlene.

Kind regards,

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