This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Careful and sympathetic practice

Story from nhs.uk

"Careful and sympathetic practice "

About: The Queen Elizabeth Hospital (King's Lynn)

Attended for a Basal cell carcinoma

Was well looked after, procedure explained and process discussed.

Supportive staff despite barrier that pep creates

Procedure; quickly recovering and no problems occurring. Delighted

Wish all the team a safe and restful Christmas

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from The Queen Elizabeth Hospital 3 years ago
The Queen Elizabeth Hospital

Submitted on 22/01/2021 at 14:42
Published on nhs.uk on 24/01/2021 at 09:07

Thank you for the time you have taken to tell us about your recent experience in our hospital. I apologise for the delay in responding to your comment but want to reassure you that this has been forwarded to the team of staff who cared for you. You are right PPE creates a barrier between our staff and patients but we try to ensure that this does not damage communication and that patients can receive the same level of care as they would normally expect.

I am glad that you are quickly recovering from your procedure and hope that you also had a peaceful and restful Christmas.

Kind regards

Emma Harrison

Patient Experience and Public Involvement Lead

emma.harrison@qehkl.nhs.uk

01553 613613 x 2432

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k