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"Ophthlamology Outpatients Appointment "

About: Birmingham Midland Eye Centre (Bmec)

I attended the Ophthlamology clinic here at BMEC - City Hospital Birmingham for an appointment with a ophthalmologist in the eye Department. They are a few things to improve in the hospital. Eg: Outpatients appointment letter . One off the staff on the Day surgery unit was rude towards me and my mom and I didn’t like the way we were spoken to . It was our first time coming to BMEC - Ophthlamology Department.

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Responses

Response from Sandwell and West Birmingham Hospitals NHS Trust 2 years ago
Sandwell and West Birmingham Hospitals NHS Trust
Submitted on 21/07/2021 at 12:23
Published on Care Opinion at 12:23


I am very sorry for the issues you have faced at the Birmingham and Midland Eye Centre. I have sent your comments onto Laura Young, Directorate Lead Nurse for Ophthalmology, so that she can improve the issues you have raised. Kind regards, Richard Beeken, Interim Chief Executive.

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