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"Community Maternity team Violet"

About: Aberdeen Maternity Hospital / Obstetrics (Maternity care)

(as a service user),

Team Violet are piloting a new pathway for community maternity care. I must say it has been seamless from start to finish. I got to self refer by email and midwife Claire phoned to introduce herself as my new midwife, I was given mobile number for easy communication. She was friendly and gave me confidence my baby and I would be well looked after. The care has been amazing throughout from Claire and her colleagues. I knew what to expect at each step and was always able to get In Contact with someone if I had an questions. The delivery went well with my midwifes colleague Nicola delivering the baby. It was a great experience and I felt I was well looked after from start to finish! The team are really doing an amazing job especially as such a difficult time!  

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Responses

Response from Rachael MacDonald, Midwifery Manager, Maternity and Women's Services, NHS Grampian 3 years ago
Rachael MacDonald
Midwifery Manager, Maternity and Women's Services,
NHS Grampian
Submitted on 23/12/2020 at 17:53
Published on Care Opinion at 17:53


Dear Gemz2020

First, may I congratulate you on the birth of your baby. Thank you for taking the time to share your feedback about Team Violet, especially at this very busy time.

Claire, Nicola and the the team will be delighted to receive this, and I will ensure it is shared with them.

I am so pleased you found the service seamless from start to finish and that you felt well looked after. It is also lovely to hear you felt informed at each stage and supported by Claire and the team.

Thank you again for sharing your experience.

Merry Christmas to you and my very best wishes.

Rachael MacDonald

Clinical Midwifery Manager

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