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"Amazing Care Treliske Hospital"

About: Royal Cornwall Hospital (Treliske) / General medicine

(as a relative),

My husband was taken into hospital into critical care with what we thought was a chest infection or pneumonia. His breathing got progressively worse and it was decided to put him on a ventilator in the critical care unit. He had a heart attack and went into total organ failure. It was touch and go for the first couple of weeks and we were all convinced he wasn’t going to pull through. Then he started to pick up and we thought he might have a chance, but 2 days later he developed another bout of pneumonia due to being on the ventilator for so long. Once again we thought we were going to lose him. 3 days later he started to breathe on his own with the ventilator kicking in only when he missed a breath. He started to do so well, with his breathing, his liver and kidneys improving, although, he was still on dialysis, that the doctors decided to perform a tracheotomy. He is steadily improving, breathing on his own and   receiving physiotherapy. We know that he will have a heart condition and he has copd, and he will probably not be as active as he used to be, and we know it could still go either way as they slowly withdraw the life support but if it wasn’t for the fantastic nurses and doctors in the critical care unit in Treliske, we know he wouldn’t be here with us now. The amazing care he has received, and the care and concern shown to us as a family is wonderful. I cannot praise the staff enough.

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Responses

Response from Laura Muir, Sister, Critical Care Unit - Patient Experience, Royal Cornwall Hospitals NHS Trust 3 years ago
Laura Muir
Sister, Critical Care Unit - Patient Experience,
Royal Cornwall Hospitals NHS Trust

Manage and Nurse on the Critical Care Unit

Submitted on 26/01/2021 at 15:50
Published on Care Opinion at 16:14


picture of Laura Muir

Thank you so much for your feedback. It truly means the world to our team and in fact I was so moved by your response I've just sent it to the team in an email to tell them what a wonderful job they are doing.

Feedback like yours is exactly what we need to make sure the care we are giving is the best possible. However we are always trying to continually improve no matter how big or small. I was just wondering if there was anything at all that might be a good idea and something we could change to further improve the care we give to our critically ill patients on the unit. If so please let me know, and you can reply to this comment.

Thank you so much once again for taking the time write to us on care opinion.

Kindest regards,

Laura Muir

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