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Care Opinion

Track and Trace

Posted By CB141118

"Track and Trace"

About: NHS Ayrshire & Arran

(as a service user),

I have been for COVID testing two days in a row at Prestwick Airport and neither time received any results.

I have phoned the telephone number and just get cut off.

There’s clearly a processing problem somewhere - but makes me suspicious that the numbers being reported for Ayrshire are not correct.

Now booked in elsewhere for 3rd test in as many days.


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Responses

Response from Laura Harvey, Quality Improvement Lead for Patient Experience, Nursing Directorate, NHS Ayrshire and Arran 3 years ago
Laura Harvey
Quality Improvement Lead for Patient Experience, Nursing Directorate,
NHS Ayrshire and Arran

Submitted on 26/03/2021 at 12:38
Published on Care Opinion at 12:38

picture of Laura Harvey

Dear CB141118

My apologies that I appear to have overlooked your post.

Did you receive your results? If not, or if you wish to discuss this any further, please contact me on;Laura.Harvey@aapct.scot.nhs.uk

Best Wishes

Laura

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