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"Lovely and friendly staff"

About: The Princess Royal Hospital (Telford)

Today I went for a booking in appointment on the MLU, I had a student midwife and a qualified midwife, who both worked lovely together! It was 7pm, and they got through my appointment as quickly and swiftly as possible. They were so understanding and friendly, answered all my questions happily, made me feel extremely comfortable and made me leave the hospital smiling and excited for the rest of my pregnancy. I just want to thank both of them for starting my journey off so positively after feeling a bit nervous beforehand they couldn’t have made me feel more at ease!

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Responses

Response from The Princess Royal Hospital 3 years ago
The Princess Royal Hospital
Submitted on 21/12/2020 at 11:46
Published on nhs.uk on 22/12/2020 at 09:18


Good morning

Thank you for taking the time to share your experience with us. I am so pleased to hear how well you were treated and how impressed you were with the care given. Receiving feedback is very important to us and it means a lot to the staff so I will ensure your kind comments are passed on to the relevant department managers.

Kind Regards

Patient Experience Team

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