2020 has been a difficult year for all, none more so for a family member struggling with oesophageal cancer. On the whole our family cannot praise the medical team enough for their commitment and care. We can only wish that this was the case across all the wards at Tameside. There appears to be different policies allocated to different wards. At this difficult time when visiting is not permitted, the contact with family and medical updates are all too important. There is in our experience a vast difference between two wards. Ward 46 and ward 30. One provided excellent support, the other sadly lacking. Added to this, an excellent drop off service for change of clothes etc, only to be limited to 9:30-15:30 each day. Working family members fall outside of these times, especially when one ward contacts family for food to be dropped off as they cannot supply a soft diet! Yet another ward can provide!
A great hospital with dedicated staff working under difficult times, sadly let down by, in our experience, one ward.
Medical team we commend you and thank you. Some care teams need to take a look at their care process and respect the family members requests. Hopefully then, our family can give a 5 star award (which medical teams so well deserve)
"Adult Medicine Ward Care"
About: Tameside General Hospital Tameside General Hospital Ashton-Under-Lyne OL6 9RW
Posted via nhs.uk
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