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Good Overall

Story from nhs.uk

"Good Overall"

About: Castle Hill Hospital

Had to wait 7 weeks for an appointment under the 2 week GP referral scheme. Simply not good enough. However. I can’t fault the actual appointment, friendly staff etc

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Responses

Response from Castle Hill Hospital 3 years ago
Castle Hill Hospital

Submitted on 15/01/2021 at 12:45
Published on nhs.uk at 21:04

Thank you for placing your posting on the NHS Choices website. We are sorry to read of your recent experience.

In order to address the concerns you have raised, we would like to invite you to contact our Patient Advice and Liaison Service (PALS) who will be able to take further details and advise accordingly. The PALS service can be contacted on:

• Telephone: (01482) 623065

• Email: pals@hey.nhs.uk

• Online: https://www.hey.nhs.uk/patients-and-visitors/feedback/

Thank you once again for taking the time to provide us with your views on local NHS services

Kind regards

Patient Experience Department

Hull University Teaching Hospitals NHS Trust

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