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Lovely staff, excellent service

Story from nhs.uk

"Lovely staff, excellent service"

About: Castle Hill Hospital

Visited with my 13 year old daughter Sadie. Although there was a mix up with appointments initially this was brought to our attention and we were kept updated. A cancellation had come up so they did the procedure that day. My daughter was extremely nervous but all staff were lovely people. Very friendly and approachable, which put her at ease. Thank you.

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Responses

Response from Castle Hill Hospital 3 years ago
Castle Hill Hospital

Submitted on 15/01/2021 at 12:48
Published on nhs.uk at 21:05

Thank you for taking the time to add your comments to the NHS Choice website. It is always a pleasure to receive such positive feedback from patients and their families.

If you need to discuss our services further, please do not hesitate to contact our Patient Advice and Liaison Service (PALS) and they can be contacted on:

• Telephone: (01482) 623065

• Email: pals@hey.nhs.uk

• Online: https://www.hey.nhs.uk/patients-and-visitors/feedback/

Thank you once again for taking the time to provide us with your views on local NHS services

Kind regard

Patient Experience Department

Hull University Teaching Hospitals NHS Trust

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