This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

In personal

Story from nhs.uk

"In personal"

About: Northern General Hospital

I attended for 2 tests and requested the results and a result from October 2020. I picked up a print out of one of the tests the next day.

I received a letter for the test in October however, it was not a print out of the results just a short sentence.

I also go to the Metabolic Bone Clinic and they are excellent in giving full test results and explanations. It so disappointing that Cardiology do not take the same approach.

I feel frustrated in not getting the results as I feel I have had no support from Cardiology from the onset. I have had to self help however, the support and information from the MB Clinic has greatly improved my health and well being and quality of life.

I always feel negative walking away from Cardiology and dread going. However MBC give a positive approach.

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Deborah Hopkinson, Patient Experience Co-ordinator, Sheffield Teaching Hospitals NHS Foundation Trust 3 years ago
Deborah Hopkinson
Patient Experience Co-ordinator,
Sheffield Teaching Hospitals NHS Foundation Trust

Submitted on 14/12/2020 at 09:16
Published on Care Opinion at 09:16

I am very sorry to hear of your experiences when using the cardiology services. This is certainly not the experience we would wish you to have.

If you would like us to look into matters and respond to you formally, please contact our Patient and Liaison Services by phoning telephone number 0114 271 2400 and leave a message for one of our staff to get back to you or by emailing pals@sth.nhs.net.

Once again we wish to apologise for such a poor experience. We are however pleased to hear of your differing experience in using the Metabolic Bone Clinic.

Kind regards

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k