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"Outstanding care and service"

An elderly relative of mine in their 80s was referred to Pembleton Ward after having a mental health breakdown. They were suffering from acute anxiety, depression and confusion, which ended up manifesting as severe paranoia. It was extremely distressing to witness. The staff at Pembleton have been caring for my relative for just over a year, the standard of care has been exemplary. Staff have been nothing but supportive, kind, considerate and courteous - sometimes in very trying circumstances, which I have personally witnessed - both to my relative and myself. My relative was finally released into a care home this month - they didn't want to leave! I cannot thank the staff enough for the service they are offering, I think my relative would not be here today without them. Thank you.

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Responses

Response from Tracey Griffiths, Coventry and Warwickshire Partnership NHS Trust 2 years ago
Tracey Griffiths
Coventry and Warwickshire Partnership NHS Trust
Submitted on 18/05/2021 at 16:31
Published on Care Opinion on 19/05/2021 at 10:48


Thank you for taking the time to leave your feedback about Pembleton Ward. We will ensure your feedback is shared with the manager of the services as we use all feedback to continually improve. The manager will also share your positive comments with the staff.

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