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"Wonderful NHS second to none"

About: Blackpool Victoria Hospital

I recently was admitted to cardiac unit ward 37 after hip replacement surgery with a suspected heart attack. Was worried about going in because of covid but was surprised how careful staff were on all aspects of safety and cleanliness. I was given every test possible to check out my heart,kidneys and urea and electrolytes. Care received was second to none all staff caring and sympathetic despite the pressure they are under. I cannot commend them enough, meals,personal care all with a smile. They kept my wife informed every day which put her mind at rest-difficult now with no visiting. Extremely grateful for their care and attention. Now home recovering leg going well and district nurses caring for wound and administering blood thinning injections. We have the best NHS long may it continue.

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Responses

Response from Eleanor Walsh, Head of Patient Experience, Blackpool Teaching Hospitals NHS Foundation Trust 3 years ago
Eleanor Walsh
Head of Patient Experience,
Blackpool Teaching Hospitals NHS Foundation Trust
Submitted on 20/12/2020 at 09:36
Published on Care Opinion at 09:36


picture of Eleanor Walsh

Thank you for taking time to write this review. It is fantastic to see that you have been cared for so well at different points of your care journey, an in inpatient on our Cardiac Ward and also at home by our community services.

The staff in these areas will be delighted to read this and see how they made a positive difference to your experience. With our visiting restrictions in place it is difficult for relatives not to see their loved ones during their time in hospital, and I am pleased our staff kept your wife updated so she understood what was happening at all times.

I hope you are feeling better now and wish you a happy Christmas and all the best in your recovery and for 2021.

Take care,

Eleanor

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