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"USC & AE are great departments"

About: Royal Free Hospital

Attended due to having ongoing kidney pains due to kidney stones,

Stayed for around 5 hours which i was very impressed with, i was triaged, bloods taken, a physical exam & sent home with tablets.

Then booked in for a CT scan for the week after.

The nurses and doctors are a credit to the hospital, they were very friendly, kind and informative. I felt very covid safe and generally in safe hands trusting their judgement on a diagnoses, they deserve more credit than they get for the work they do.

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Responses

Response from Royal Free Hospital 2 years ago
Royal Free Hospital
Submitted on 14/03/2022 at 09:58
Published on nhs.uk at 09:59


Dear Emily,

Thanks for taking the time to share your experience with us and please accept our apologies for the delay in acknowledging your feedback.

It's lovely to read that you found the nurses and doctors friendly, kind and informative and that you felt in safe hands.

We'll pass your feedback onto the teams.

With best wishes, the Patient Experience Team

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