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"My experience of post-surgery nursing care"

About: Daisy Hill Hospital / Elective Overnight Stay Centre/Gynaecology Ward

(as a service user),

I spent 4 days in the Elective ward in Daisyhill and was cared for by the wonderful nurses and nursing assistants there. Day 1 post-op (hysterectomy) I felt very vulnerable and was in a lot of pain and the Nursing team helped me manage that pain and encouraged me out of bed despite my strong protestations that I could not! I joked with them that they were bossy but I felt entirely safe, supported and respected and also proud of myself when I was able to do it.

Over the next few days I watched the staff as they ran around the ward, administering IV’s, making beds, organising meds, doing admissions / discharges amongst a million other things. Staffing was obviously a challenge which I understood from working in the HSC, but it was difficult to actually witness it first hand. However despite the busyness each time I encountered one of the team I felt they listened to me, and gave me the time and care I needed at that moment and I also witnessed their compassion with other patients as they confided their worries or concerns to the staff. It was heartwarming to see genuine person centred care in action. 

I was re-admitted to the Female Surgical Ward a few days after discharge, via ED, with an infection and spent 5 more days in hospital, experiencing exceeded care again.

I know I have missed some names so am sorry if I have but to the Nurses Deirdre, Delphy, Molly, Tracy, Fiona, Savannah, Sarah, Mary Kate, Yvonne, Sue, Eilish, Shauna, Denise, Michelle, Katrina, Student Nurses Sarah & Rachel, and all the other wonderful Nurses and Nursing Assistants thank you so much for looking after me. I am so thankful that you helped me through this experience, and you are all a credit to your profession. 

Kind Regards

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Responses

Response from Josie Matthews, Lead Nurse, Surgery & Elective Care, Southern Health and Social Care Trust 3 years ago
Josie Matthews
Lead Nurse, Surgery & Elective Care,
Southern Health and Social Care Trust
Submitted on 04/12/2020 at 10:47
Published on Care Opinion at 10:47


Dear Mollyrosa57

Thank you for taking the time to post your feedback on care opinion. I will make sure that the nursing team of Female Surgical and Elective Ward are made aware of your lovely comments. Feedback like this is greatly valued as staff can read how patient centred care contributed to your experience and recovery.

Wishing you a full recovery from your surgery.

Josie Matthews

Lead Nurse

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