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"Lovely student nurse"

About: University Hospital Ayr / Trauma & orthopaedics

(as the patient),

I was a patient in station 10 a few weeks ago after a recent leg fracture. I just want to comment on how lovely all the staff where and the surgeon who did my operation and all the staff in theatre and recovery. Whilst I was a patient I was a bit anxious at times and I just want to mention how lovely the student nurse Stephanie was. Stephanie took the time when she was on shift to not only talk to me but the other patients, she reassured me when I was anxious and just generally made time for her patients. I looked forward to the shifts she was on as nothing was ever too much trouble, she will make a brilliant nurse with her caring attitude and empathy towards patients.   A lovely ward with lovely staff.

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Responses

Response from Karen Andrews, General Manager, Surgical Services, Surgical Services, Ayr Hospital, NHS Ayrshire and Arran 3 years ago
Karen Andrews
General Manager, Surgical Services, Surgical Services, Ayr Hospital,
NHS Ayrshire and Arran
Submitted on 03/12/2020 at 12:57
Published on Care Opinion at 12:57


Thank you very much for taking the time to post about your experience within Station 10. The staff will be delighted to hear of your feedback and I will ensure this is shared with them and that Stephanie also receives your kind comments.

I hope you are recovering well.

kind regards

Karen Andrews, General Manager, Surgical Services

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