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Care Opinion

Nurses should listen

Posted By Reverend

"Nurses should listen"

About: Queen Elizabeth The Queen Mother Hospital / General surgery

(as a relative),

A 7-bed ward with a patient who has Covid-19 should clean toilets more than once a day. The wards need cleaning so that patients, like my wife, after major surgery are not sent home with potential exposure to Covid-19.

Nurses should listen when told by patients that they feel sick and not walk away. Patients should not have to ring relatives at home to get them to ring the ward to ask for a nurse to see to a patient who has been sick and not ignore the emergency buttons being pressed.


Patients should not be sent home with self-injecting equipment without sharps boxes and information for disposal.
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Responses

Response from East Kent Hospitals University NHS Foundation Trust 3 years ago
East Kent Hospitals University NHS Foundation Trust

Submitted on 09/12/2020 at 13:16
Published on Care Opinion at 13:16

Thank you for your email and we were very sorry to read about the concerns you raised. We would like to take this further for you and would ask that you contact our Patient Advice and Liaison Team (PALS) on 01227 783145 or via our email address, which is ekh-tr.pals@nhs.net. You can also log onto our website www.ekhuft.nhs.uk and click on the relevant ‘C’ to be taken to an online form, which you can complete with your concern and submit to us.

Update posted by Reverend (a relative)

Thank you I have already spoken to one of your colleagues,

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