"Poor service"

So I wasn’t feeling well for at least 3-4 days went in to A&E told the nurse my symptoms. Straight away they told me that i had COVID-19. I argued that I didn’t have it. Got tested and results came back negative. All this time i had been struggling to breath and my neck was very painful from the inside. My ears were on fire but the 3rd time i went back to Rotherham A&E a doctor attended to me at the door and informed me that I was not allowed in and he had to do an assessment at the door. I informed him that I didn’t have a sore throat there was more to it but he was rude and refused to let me in to be seen. I ended up going to Northern general hospital where a doctor discovered that my tonsils were inflamed and i needed antibiotics. Honestly speaking I understand that there is a lot of pressure due to Covid-19 but things could have been handled differently and i could have been seen by a professional who would have listened to me and sort out the problem i had at hand. Please improve the service so that people get adequate care. Thank you