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Hospital itself is great

Story from nhs.uk

"Hospital itself is great"

About: Glenfield Hospital

Hospital itself is absolutely fantastic.

But have been on the phone to xray 2nd in queue for over half hour have not moved up queue and have not spoken to any stayed 2nd the whole time 🤔

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Responses

Response from Glenfield Hospital 3 years ago
Glenfield Hospital

Submitted on 25/11/2020 at 09:52
Published on nhs.uk at 13:09

Good morning,

Thank you for taking the time to leave a review.

We are very sorry to read about your recent experiences at our hospital.

We would like to investigate this for you. In order for us to do this, we will require some further information from you.

Please contact our Patient Information and Liaison Service (PILS) who will be able to fully investigate this for you.

You can contact PILS using any of the following methods:

Free phone line: 08081 788337

(Please note opening times are Monday to Friday 10am to 4pm. If you leave a message they will contact you the following working day)

Write to: Patient Information and Liaison Service

The Firs

C/O Glenfield Hospital

Groby Road

Leicester

LE3 9QP

Email: pils@uhl-tr.nhs.uk

Fax: 0116 258 8661

Alternatively, you can fill out an online contact form on our website here: https://www.leicestershospitals.nhs.uk/patients/patient-welfare/patient-information-and-liaison-service/

Kind regards,

The Communications Team

Leicester’s Hospitals

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