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"Friendly and Professional"

About: Royal Preston Hospital

Spent a whole day on SDEC unit.

Could not fault the care I received from the friendly receptionist, nursing and medical staff to the staff in radiology and echocardiogram.

Felt very confident and reassured in the care I received. It was fantastic. I was very anxious but the sheer professionalism and friendliness helped.Well done team.

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Responses

Response from Louise Ward, Deputy Patient Experience and PALS Manager, Lancashire Teaching Hospitals NHS Foundation Trust 3 years ago
Louise Ward
Deputy Patient Experience and PALS Manager,
Lancashire Teaching Hospitals NHS Foundation Trust
Submitted on 19/01/2021 at 12:35
Published on Care Opinion at 15:55


Good morning and thank you for your lovely feedback.

We are immensely proud of all our staff, particularly during these difficult times and would thank you for taking the time to let us know about your positive experience.

I can give assurance that your comments will be shared with the staff in this area.

Take care and stay safe.

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