"Not great "

I was blocked from ordering my repeat prescription on the phone and was advised to do it online. I signed up but it would not let me do it online. I phoned for help and was told I'd get a code via email which never arrived. Called again for help and was told to sign up again but it won't let me as I'm already signed up. I asked can I order my repeat but refused and offered no alternative. I asked to speak to my GP and was refused! I had to go cold turkey on my anti depressants and its been 2 months since I last was able to get any and I've not had any calls from my GP to check on me. I feel so let down.