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"Cannot be faulted"

About: North Devon District Hospital / Cancer Services

(as the patient),

I have now been in the care of the Seamoor unit for close on 2 years and from the first visit which was a little worrying not knowing what was about to happen until the date of writing this feedback I can quite honestly say that all of the staff on reception, nurses and consultants I have been in contact with cannot be faulted. People have been courteous and most considerate in all matters relating to my problem.  I have been kept informed of my progress or otherwise and treated most sympathetically.

If there has been a problem with consultations/treatments at the hospital I have been well informed of any alternative visits. With the advent of Covid-19 the necessity for telephone consultations has not been a problem in fact it appears to be a progressive means of discussion and for my part a preferred option although I can well understand that periodically there will need to be face to face meetings.

I do not have any adverse comments to make and feel the system works exceptionally well for my part.

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Responses

Response from Charys Papayanni, Seamoor Lead Administrator - NDDH, Cancer Services (Northern), Royal Devon University Healthcare NHS Foundation Trust 3 years ago
Charys Papayanni
Seamoor Lead Administrator - NDDH, Cancer Services (Northern),
Royal Devon University Healthcare NHS Foundation Trust
Submitted on 26/11/2020 at 13:13
Published on Care Opinion at 13:17


Dear Bugsey,

Thank you very much for taking the time to provide us with such lovely positive feedback about the Seamoor Unit and our staff, it is greatly appreciated. I will ensure your lovely comments are fed back to all the staff on Seamoor Unit.

I am very happy to hear that your care and treatment received cannot be faulted, if there is anything we can help you with going forward please don't hesitate to give us a call.

Wishing you all the very best.

Kind regards

Charys

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