"Lack of communication"

I had excellent service diagnosing an ovarian cyst at Redditch and then Worcester emergency departments last weekend, 12-14th November. I was told that my scans would be reviewed in the MDT meeting on Thursday this week, 19th Novemeber with the mention of oncology. I would then get a phone call to explain what they thought and what they were going to do on Thursday or Friday. I chased it up on Friday afternoon, as I had not been called. I am still none the wiser. I have been left in pain for 10 days not being able to go to work and have had no communication when they clearly stated, more than once, that I would be called after the meeting. After what was an excellent inital service I have been left in pain and worried. I do not think it is acceptable to be told what would happen and then not to hear. There has obviously been a breakdown in communication between departments. The emergency gynacology department promising one thing but then this not being followed through by the relevant department.