"Care and compassion"
About: New Victoria Hospital / Elderly Medicine New Victoria Hospital Elderly Medicine Glasgow G42 9LF New Victoria Hospital / Renal dialysis New Victoria Hospital Renal dialysis Glasgow G42 9LF Queen Elizabeth University Hospital Glasgow / Hospital Palliative Care Team/HSPCT Queen Elizabeth University Hospital Glasgow Hospital Palliative Care Team/HSPCT Glasgow G51 4TF Queen Elizabeth University Hospital Glasgow / Renal and Transplant Services Queen Elizabeth University Hospital Glasgow Renal and Transplant Services Glasgow G51 4TF Scottish Ambulance Service / Patient Transport Service Scottish Ambulance Service Patient Transport Service EH12 9EB
Posted by Jackie3 (as ),
On behalf of all the family I would like to thank all the staff at QEUH and Victoria ACH who have cared for dad. Dad sadly suffered a major stroke at home and was admitted to Ward 1C where he passed away early November. Thank you to all the team - especially Charge Nurse Angela and Dr.Niall for their care and compassion. Dr. Niall was so kind and caring in explaining the prognosis to myself and mum.
Thank you to all the Renal Team on level 4 who cared for dad at various stages over the last six /half years and the dialysis team at the Victoria ACH where dad attended 3 days a week. Thanks especially to the team in ward 4A who cared for dad over the summer months and were involved in his care planning in his last few days.
Thank you also to the staff in Ward 1 at the Victoria ACH where dad also spent time over summer receiving rehab.
Throughout all dad's visits to and stays in hospital he received excellent clinical care. He loved company and listening to other people's experiences and over the years he got to know so many of the staff members - nursing, medical, AHP and facilities and the SAS crews who took him to and from dialysis in the last couple years. Dad greatly appreciated the care he received. As a family we are especially grateful for the extra care staff gave during the recent restrictions when we were not able to visit as we would have wished. Nothing was a bother for anyone in the team.
In closing, thank you to Julie in the specialist palliative care team for supporting me : she appeared at just the right time.
To all : the last few months have been tough and things not looking as though they will ease up any time soon so when morale is low, please remember all the patients and families who appreciate your care and the time you give to each. Keep up the good work and look after each other.