"Disappointing service"

I approached CGL a while after moving to Birmingham, I have used a similar service in the southwest when previously residing there.

Compare the two? I genuinely thought the previous service was lacking a personal genuine touch, cwoah I was wrong.

Sadly I've received very little support, yes I've been given a script which has allowed me some control over my life again. However as for there being any support, direction, advice or interest in becoming drug free, well this has been non existent. Unfortunately as I am employed the initial keyworker whom was to support me through my journey immediately passed me onto another guy who I only recently was made aware they were not a keyworker at all themself. This explains the lack of almost everything from them, I just received a call every couple of months or so to ask how am I doing? Do I need to up my dose? (NO) Can we run through these questions so I can tick the boxes I need to as I should have been in contact sooner and should be able to answer these from a relationship we should have developed over the last 8/9 months which we so sadly haven't at all.

I've now a new key worker who i hope will be able to provide a better experience yet so far not so good. Talking openly immediately to someone I've never met about my personal demons isnt exactly easy it takes a little to get me open so to speak, I know it's my best interest to open up and I am trying but it feels they really are not. I recently missed a collection due to hospitalization which doses were provided in hospital yet once out I've been treated like an uncommitted child, everything I've worked towards felt I've achieved responsibility I've been given and am proud of has been taken away and this is most disappointing.

I genuinely want to better my situation, fortunately I do not feel like I'm heading down a dark path into a destructive world, however I also do not feel I'm heading toward a better life I feel as though I'm not progressing.

I really hope to receive some kind of support I could actually rate in a review for example, but right now I genuinely have nothing to score, nothing to praise and nothing to criticize.

Thanks for the script.