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Care Opinion

Amazing care and consideration

Story from nhs.uk

"Amazing care and consideration "

About: Central Middlesex Hospital

My mother had cataract surgery here, the consultant couldn't have been more caring for her patients. One appointment she was working alone, two other doctors were unavailable, she worked through all the people there staying late to make sure all were seen. I can't praise her and her clinic nursing staff enough. My mother had complications due to glaucoma lazer treatment but thanks to her consultant she can now see perfectly, can't praise them enough.

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Responses

Response from Peter Hare, Patients Services Manager, London North West University Healthcare NHS Trust 3 years ago
Peter Hare
Patients Services Manager,
London North West University Healthcare NHS Trust

Submitted on 23/11/2020 at 14:42
Published on Care Opinion at 14:42

Dear Sir/Madam

Thank you very much for your feedback about the care that your mother has received from the Ophthalmology team at Central Middlesex Hospital.

It was very pleasing to hear how well the Consultant looked after your mother and her other patients. I am glad that the team were able to successfully treat your mother and I will most certainly ensure that your kind words are shared with team in the eye clinic.

Thank you again for taking the time to let us know of yours and your mother's experience.

Kind regards

Peter Hare

Patient Services Manager

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