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"Superb Service"

About: East Of England Ambulance Service NHS Trust

Our GP advised calling an ambulance for my wife who has MS and who had had a fall.

They arrived within ten minutes. It was clear to them that they had to get her to hospital. They did all the necessary tests but needed another unit to administer pain medication and help get her down the stairs. That unit arrived very quickly. Meds administered and they were able to carry her down to the ambulance.

I can't thank them enough or speak more highly of their professionalism, empathy and friendliness. Absolutely first class.

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Responses

Response from East Of England Ambulance Service NHS Trust 3 years ago
East Of England Ambulance Service NHS Trust
Submitted on 23/11/2020 at 13:57
Published on nhs.uk at 21:19


Thank you for taking the time to provide feedback about the East of England Ambulance Service. I would like to pass your kind comments onto the staff involved and would be grateful if you could email feedback@eastamb.nhs.uk the date and location the crew attended to so that we can trace the staff involved.

In your email could you please quote JH231101 and I will be able to link the information to your feedback.

Thank you again for your kind words of appreciation.

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