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EXCELLENT SERVICE

Story from nhs.uk

"EXCELLENT SERVICE"

About: Queen Elizabeth The Queen Mother Hospital

My GP sent me to A&E for a badly infected leg ,I was seen very quickly after arrival by nurses and the doctor ,there dedication to my problem was unbelievable ,they soon accertained that the Day clinic would be the best for my problem .Here again looked after by smiling doctors and nurses who took me through the proceedure.These wonderful people in these difficult times worked tirelessly on my infected area .I could not have been looked after better if I was private.please convey my sincere thanks to all the staff in these areas ,and I can report my leg is getting better by the day .A BIG THANKYOU ..Paul Oliver age 71

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Responses

Response from Tara Laybourne, Deputy Chief Nurse, Quality, East Kent Hospitals University NHS Foundation Trust 3 years ago
Tara Laybourne
Deputy Chief Nurse, Quality,
East Kent Hospitals University NHS Foundation Trust

Submitted on 16/11/2020 at 11:07
Published on Care Opinion at 11:07

Thank you for taking the time to contact us to share your recent experience following an attendance to the Emergency department. We are very pleased to read that you were seen promptly and a plan for care and management of your infected leg was determined quickly and that you were looked after by smiling doctors and nurses throughout your time with us.

Please be assured that your kind words will be shared with the Emergency department and staff involved.

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