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"Exceptional physiotherapy treatment"

About: Falkirk Community Hospital / Fracture Liaison service

(as the patient),

I injured my elbow which exacerbated a previous arm injury. Unfortunately, this was during the first Covid wave so there was a delay in hands on treatment.

Despite this I was assessed as much as possible via telephone consultation and advised on treatment programmes to carry out. I was able to do this myself until it was safe for hands on treatment.

I have received exceptional care from Jane for the past few months. She was always very professional, had amazing active communication skills and made me feel very comfortable in her care.

Her knowledge and skills have really shown through. I started off believing I would never be pain free, but thanks to the treatment Jane has provided, my arm has dramatically improved. I feel encouraged that this injury won't last forever by her positive nature and encouragement.

Thank you so very much Jane.

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Responses

Response from NHS Forth Valley 3 years ago
Submitted on 23/12/2020 at 11:42
Published on Care Opinion at 11:42


Dear metime

Thank you very much for taking the time to post on Care Opinion. Feedback really does help us to shape and develop our services and to hear such positive feedback is great.

I have shared this feedback with Jane who was delighted.

Thank you again for taking the time to post.

Caroline Brown

AHP Coordinator

NHS Forth Valley

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