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"Pleasant and friendly Haematology Outpatients"

About: Stepping Hill Hospital / Clinical haematology

(as the patient),

I have posted before regarding my treatment and care by Kate and the front office team who monitor my health condition over past years but this last year they have excelled during a very difficult time. The adoption of telecon consultation was appreciated and contact with my GP helped with blood sampling to allow for telecon to operate satisfactorily. At all times any contact with the team was met by pleasant and friendly conversations with professional attitude to give me answers and confidence going forward.

Well done to Kate and all staff of Haemotology who have made this year bearable (medically and socially) and best wishes for the festive season. 

Take care all. 

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Responses

Response from Kathryn Glass, Stockport NHS Foundation Trust 3 years ago
Kathryn Glass
Stockport NHS Foundation Trust
Submitted on 16/11/2020 at 11:57
Published on Care Opinion at 11:57


picture of Kathryn Glass

Thank you for taking the time to share your recent experience with us.

It has been a challenging year for us all, so it's great to hear that we have been able to continue monitoring you albeit via a virtual route.

I will most definitely pass your kind words and lovely comments to Kate and the teams who cared for you throughout your time with us.

Best wishes

Kathryn Glass

Patient Experience & Improvement Facilitator

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