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"The efficiency with which my condition was dealt with"

About: General practices in Fife Victoria Hospital / Urology

(as the patient),

I am a 67 year old retired male, I came in from golf a couple of weeks ago went to the toilet and passed a lot of blood in my urine. I contacted my surgery (Eden Villa Cupar) immeadiately using the email triage system, within an hour I had an appointment with my GP who straight away referred to to the Victoria infirmary in Kirkaclady. The long and short is barely 2 weeks after the incident I have just arrived home Tuesday 11th November) after having the necessary investigations done and some follow up work booked in. I am immensley grateful and very impressed at the speed and thoroughness with which my case has been dealt with and would like to express my thanks to all concerned

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Responses

Response from Siobhan Mcilroy, Head Patient Experience, Corporate Services, NHS Fife 3 years ago
Siobhan Mcilroy
Head Patient Experience, Corporate Services,
NHS Fife
Submitted on 12/11/2020 at 11:30
Published on Care Opinion at 11:30


picture of Siobhan Mcilroy

Dear Hoggy

I hope you are recovering well and will get back to playing golf soon, if you have not already done so. Its good to hear that you have already had some investigations and I hope you wont have to wait too long to have your follow up tests. I will pass on your comments to the Urology Team and I am sure they will be delighted knowing that they have been able to help. Take care. Siobhan McIlroy

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