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A very caring and professional practice

Posted By Bugsycat

"A very caring and professional practice"

About: General practices in Dumfries and Galloway

(as the patient),

Just like to show how much I appreciate Glenluce Surgery. They are very caring and professional practice especially the receptionists.

Any time you I phone up they listen with compassion about your issue and they respond back very quickly to your issue. They are a small GP Practice but they go that "extra mile for your needs.

Just would like to say you are simply all wonderful, dedicated and professional.

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Responses

Response from Michaela Cannon, Patient Feedback and Complaints Co-ordinator, Patient Services, NHS Dumfries & Galloway 3 years ago
Michaela Cannon
Patient Feedback and Complaints Co-ordinator, Patient Services,
NHS Dumfries & Galloway

I am responsible for the co-ordination of Patient Feedback and Formal Complaints received by NHS Dumfries and Galloway.

Submitted on 26/11/2020 at 08:03
Published on Care Opinion at 08:03

picture of Michaela Cannon

Dear Bugsycat,

Thank you for taking the time to provide us with your feedback. We are delighted you have had such a good care experience from your GP practice.

I have forwarded your comments to the practice as I know they will appreciate your kind words. We are indeed fortunate to have such a committed and dedicated staff within NHS Dumfries and Galloway and it is always heartening for staff to receive such positive feedback.

If you have any further comments or improvements that you would like to suggest please do not hesitate to contact us.

Kind regards

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