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Great medical care

Story from nhs.uk

"Great medical care"

About: The Tunbridge Wells Hospital

My mother was admitted to ward 22 via A and E in October this year where she was found to be suffering from sepsis due to an infection caused by a blockage in her bile duct. She was successfully treated for both and happily able to return home just under two weeks later.

The only point the family would like to mention is that it was a little distressing for my 90 year old mother to be sent home after discharge in a hospital nightie, non slip socks, nappy pants and a dressing gown.....this being inspite of the fact that we had taken in clothes, shoes and a jacket the day before and hung them in her cubicle.

It was a wet and chilly day and she arrived home in front of her neighbours looking extremely sorry for herself.

We can not fault the medical care Mum received but please someone find a moment to help patients dress before leaving the hospital.

Many thanks

Doreen Miller’s daughters

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Responses

Response from The Tunbridge Wells Hospital 3 years ago
The Tunbridge Wells Hospital

Submitted on 13/11/2020 at 10:41
Published on nhs.uk at 20:49

Thank you very much for taking the time to provide feedback following your Mum's stay in Tunbridge Wells Hospital. I am very sorry to read that your mother was discharged in hospital clothing rather than her own and understand fully that this must have been distressing for her. I will pass on your feedback to ward 22. I am very pleased that the medical care your mother received was great. I do hope that your mother is recovering well.

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