I had to pop to A&E with a simple dislocated little finger, regardless of how busy the staff were, how visibly burnt out and exhausted they are, the care I recieved was first rate.
The security guard was friendly.
Reception smiled and were positive, I was spoken to immediately and seen swiftly.
The consultant was clearly stretched but doing am amazing job, calmly moving patients from one are to another, looking for light switches, dealing with multiple cases. He was clear, concise and calm.
I could tell he was exhausted and worn down, but remained upbeat and treated me swiftly and professionally.
The nurse who looked after me while I was coming off the gas was lovely, friendly, chatty and positive. She clearly loved her job also and really made me relax.
Overall the experience was pleasant and positive.
I thank those that I came into contact with and would like to pass on my gratitude.
Many thanks.
Matt Hall
"Amazing service"
About: Nottingham University Hospitals NHS Trust - Queen's Medical Centre Campus Nottingham University Hospitals NHS Trust - Queen's Medical Centre Campus Nottingham NG7 2UH
Posted via nhs.uk
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