This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Variable treatment depending on who you meet!"

About: Ayrshire & Arran Community Services / Community Mental Health Team Ayrshire Central Hospital / Occupational Therapy

(as a service user),

I have a long standing mental health condition which led to me being hospitalised. The treatment I received from the team at woodland view was excellent, particularly from the OT there.

Unfortunately, the treatment I’ve received in the community from psychology has been disappointing, constantly made to feel like I was a time Waster and a burden, and ultimately discharged effectively for “not trying hard enough”, despite turning up to appointments and doing homework between sessions. I’m afraid I can’t help it if the treatment isn’t working for me, but I’ve been made to feel like it’s my fault I’m not recovered. I’ve found the nursing and medical staff are great, but psychology seems to be a different story unfortunately.

I’ve heard this sort of thing from other patients too, so I suspect I’m not an isolated case. Seems to be a culture of get people out the door (or don’t let them through until the first place!)  if you don’t fit a pretty narrow set of criteria .

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Laura Harvey, Quality Improvement Lead for Patient Experience, Nursing Directorate, NHS Ayrshire and Arran 3 years ago
Laura Harvey
Quality Improvement Lead for Patient Experience, Nursing Directorate,
NHS Ayrshire and Arran
Submitted on 26/03/2021 at 09:53
Published on Care Opinion at 09:53


picture of Laura Harvey

I am sorry to hear you are dissapointed with the service you have received.

Please also allow me to apologise for the delay in responding to your post.

If you wish the matters raised to be looked into any further, please dont hesitate to get in touch with me at Laura.Harvey@aapct.scot.nhs.uk

Thanks for your post

Best Wishes

Laura

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k