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Wigan hospital Standish ward

Posted By Ear dog

"Wigan hospital Standish ward"

About: Royal Albert Edward Infirmary

(as a relative),

My husband was admitted to this ward with terminal cancer. they are not answering the phones. twice I was told he was being discharged but he did not come home. the nurse I finally got through too could not understand my accent or something  they put the phone down on me?   No communication at all at Wigan hospital. as a ex nurse I was surprised no ward Clark was in situ. can't see hubby because of covid. can't speak to anyone no good 

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Responses

Response from Vicky Bolton, Patient Relations and PALS Manager, Wrightington, Wigan and Leigh NHS Trust 3 years ago
Vicky Bolton
Patient Relations and PALS Manager,
Wrightington, Wigan and Leigh NHS Trust

Submitted on 22/12/2020 at 12:34
Published on Care Opinion at 12:34

Thank you for posting your feedback; I am so very sorry that you have had problems getting through to the ward. I will ensure this is shared with our communications team, however please do not hesitate to contact us on 01942 822376 so we can help you with any future contacts for the ward or area.

Kind regards

Vicky Bolton

Patient Relations and PALS Manager

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